Thank you for choosing Smart Toilet. We aim to provide you with the best delivery service possible for your smart toilet products. Please read the following information carefully to understand our delivery process and policies.

1. Delivery Areas

We deliver to addresses within South Africa. Unfortunately, we do not currently offer international shipping.

2. Delivery Times

Delivery times may vary depending on your location and product availability. Most orders are processed and shipped within 3-5 business days. Once your order has been shipped, you will receive a tracking number to monitor your delivery.

3. Shipping Methods

We offer standard shipping for all orders. Shipping costs are calculated based on the delivery address and the weight of the products. You can view the shipping cost at checkout before completing your purchase.

4. Delivery Charges

Shipping charges are calculated at checkout and are based on the delivery address and the weight of the products. Shipping charges are non-refundable.

5. Delivery Process

Once your order has been processed, it will be shipped to the delivery address provided during checkout. Our delivery partners will attempt to deliver your order to your doorstep. If you are not available to receive the delivery, a notification will be left with instructions for re-delivery or collection.

6. Delivery Delays

While we strive to deliver your order in a timely manner, there may be delays due to unforeseen circumstances such as weather conditions, public holidays, or other factors beyond our control. We appreciate your understanding and patience in such situations.

7. Damaged or Missing Items

If your order arrives damaged or if any items are missing, please contact us immediately at info@smarttoilet.co.za. We will work with you to resolve the issue as quickly as possible.

8. Returns and Refunds

Please refer to our Returns and Refunds policy for information on returning products purchased from Smart Toilet.

9. Contact Us

If you have any questions or concerns about our delivery process or policies, please contact us at info@smarttoilet.co.za. We are here to help and ensure that your shopping experience with us is a positive one.