Effective Date: 03 May 2024
Thank you for visiting our website and for considering our smart toilet products. Your privacy is important to us, and we are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) and other applicable South African laws. This Privacy Policy explains how we collect, use, and disclose your information when you use our website and purchase our products. By using our website, you agree to the terms of this Privacy Policy.
Information We Collect
When you visit our website, we may collect certain information about you, including:
- Personal Information: such as your name, email address, phone number, and shipping address, which you provide when you make a purchase or sign up for our newsletter.
- Payment Information: such as your credit card or other payment information when you make a purchase.
- Device Information: such as your IP address, browser type, and operating system, which we collect automatically using cookies and other tracking technologies.
- Usage Information: such as the pages you visit on our website, the links you click, and other actions you take while using our website.
How We Use Your Information
We use the information we collect for various purposes, including:
- To process and fulfill your orders, including shipping and payment processing.
- To communicate with you about your orders and provide customer support.
- To send you marketing communications about our products and promotions, if you have opted in to receive them.
- To improve our website and provide a better user experience.
- To comply with legal obligations and enforce our terms and policies.
Information Sharing
We may share your information with third parties in the following circumstances:
- With service providers who help us operate our website and fulfill orders.
- With our marketing partners to send you promotional communications, if you have opted in to receive them.
- With law enforcement or other government agencies in response to a legal request or if we believe it is necessary to protect our rights or the rights of others.
Your Choices
You can choose not to provide certain information, but this may limit your ability to use certain features of our website or make purchases. You can also opt out of receiving marketing communications from us by following the instructions in the communication or contacting us directly.
Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, or alteration, in accordance with POPIA and other applicable South African laws. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, and any changes will be posted on this page. We encourage you to review this Privacy Policy periodically for the latest information about our privacy practices.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@smarttoilet.co.za.